Return Policies, Warranty Claims & Consumer Rights
Important warranty information
You must demonstrate an actual defect
Keep the defective product - do not dispose of or use it • Always keep original box - codes on box required
Warranty claim process
Contact support@elekcig.se first
Empty liquids and turn off devices
Pack properly to avoid damage
Download and fill out return form
Return process
Wrong or incorrect item - contact support first
Download and fill out return form
Right of withdrawal
Cancellation form must be completed
Important for your consumer protection
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